Last Updated: 21 July 2026

Stuff3D respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, place an order or otherwise interact with us.

Information We Collect

We may collect personal information including:

• your name;
• billing and delivery addresses;
• email address;
• telephone number;
• order and purchase details;
• payment and transaction information;
• messages, enquiries and feedback you send to us;
• information provided when you create an account, subscribe to updates or enter a promotion;
• technical information such as your IP address, browser type, device information and website usage.

We only collect information that is reasonably necessary to operate our business, process orders and provide our products and services.

How We Collect Information

We may collect personal information when you:

• place an order through our website;
• create an account;
• contact us;
• subscribe to our email list;
• interact with us through social media;
• participate in a competition, promotion or customer survey;
• browse or use our website.

Some information may also be collected automatically through cookies, analytics services and similar technologies.

How We Use Your Information

We may use your personal information to:

• process, fulfil and deliver your orders;
• process payments and refunds;
• communicate with you about an order or enquiry;
• provide customer support;
• manage customer accounts;
• improve our website, products and services;
• prevent fraud, misuse and unauthorised transactions;
• comply with legal, accounting and taxation requirements;
• send marketing communications where you have agreed to receive them.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Payment Information

Online payments may be processed by third-party payment providers.

Stuff3D does not generally store your complete credit or debit card details. Payment providers process and secure this information in accordance with their own privacy policies and security requirements.

Disclosure of Information

We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:

• payment processors;
• website and ecommerce service providers;
• delivery and postal services;
• email, hosting, analytics and technology providers;
• accountants, insurers, professional advisers and contractors;
• government authorities where required by law.

These providers may only access information required to perform services on our behalf.

We do not sell or rent your personal information.

Overseas Disclosure

Some of the service providers we use may store or process information outside Australia.

Where this occurs, your information may be subject to the laws and privacy requirements of the country in which it is stored or processed.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• operate website and shopping-cart features;
• remember your preferences;
• understand how visitors use the website;
• improve website performance;
• measure advertising and marketing effectiveness.

You can restrict or disable cookies through your browser settings. However, some website features may not function correctly without cookies.

Storage and Security

We take reasonable steps to protect personal information against loss, misuse, interference, unauthorised access, modification and disclosure.

However, no online system or method of electronic storage is completely secure, and we cannot guarantee the absolute security of information transmitted through the internet.

We retain personal information only for as long as reasonably necessary for business, legal, taxation and record-keeping purposes.

Access and Correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below. We may need to verify your identity before providing access or making changes.

Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

Stuff3D is not responsible for the privacy practices, security or content of those third parties. You should review their privacy policies before providing personal information.

Children’s Privacy

Our products may appeal to children, but purchases through our website should be made or supervised by an adult.

We do not knowingly collect personal information directly from children without the involvement or consent of a parent or guardian.

Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us.

We will review your complaint and respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time.

The current version will be published on this website, with the date of the latest update shown at the top of the page.

Contact Us

For questions, access requests, corrections or privacy complaints, please contact Stuff3D through the Contact page on our website.